Shipping Policy

Shipping Policy – United Kingdom & European Union

Effective Date: May 1st, 2025

We proudly ship to the United Kingdom and select countries in the European Union using trusted fulfillment partners to ensure your order arrives safely and promptly. Please review the details below before placing your order.

🚚 Processing Time

Orders are processed within 1–5 business days.
Tracking information will be sent once your order is shipped.

🇬🇧 United Kingdom (UK)

  • Standard Shipping: $10.00 USD
    Estimated Delivery: 7–15 business days

  • Express Shipping: $20.00 USD
    Estimated Delivery: 5–7 business days

  • All UK orders include VAT (20%).

🇪🇺 European Union (EU)

Countries Covered: Germany, France, Netherlands
(More EU countries may be added soon.)

  • Standard Shipping: $10.00 USD
    Estimated Delivery: 10–20 business days

  • Express Shipping: $20.00 USD
    Estimated Delivery: 5–10 business days

  • Prices shown include VAT where applicable.

❗ Important Notes

  • Shipping times are estimates and may vary due to customs processing, holidays, or courier delays.

  • Import duties or additional taxes may apply depending on your country’s laws. These are not included in the item price or shipping fee and are the customer’s responsibility.

  • We are not responsible for delays caused by incorrect shipping information.

  • If your package is delayed beyond the expected timeframe, please contact us and we’ll do our best to assist.

📬 Questions or Concerns?

Feel free to contact us at support@souiq.com — we're here to help!